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Kamado Joe Konnected Joe Digital Charcoal Grill & Smoker

SKU KJ15041123
Original price $1,699.00 - Original price $1,699.00
Original price
$1,699.00
$1,699.00 - $1,699.00
Current price $1,699.00
+ FREE SHIPPING
Buy Now to Receive in 5 - 10 Business Days

 

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Returns & Refunds

At GW STORE, we are committed to ensuring your shopping experience is exceptional. If, for any reason, you are not fully satisfied with a product, we're here to provide solutions.

To initiate a return, the following conditions must be met:

  1. The item(s) must be in unused and unassembled condition.
  2. Items must be returned in their original packaging within 30 days of the delivery date.

Please note that the following items are not eligible for return:

  • Used items, including those that have been installed or assembled.
  • Clearance items.
  • Warehouse Deal Items.
  • Custom-made, special-order, and made-to-order products.
  • Items marked as "non-returnable" in the product description.
  • Items requested for return outside of the 30-day return period.

Should your item meet the return criteria, you can initiate the process through the "Submit a Return Request" button provided below. Be sure to consider the following details regarding the return process:

  • All shipping costs (to and from) will be deducted from the refund amount.
  • Upon submission of your return request, you will receive a confirmation email that includes additional process details.
  • Once your return is approved, an itemized Return Authorization, return shipping labels, and comprehensive instructions will be emailed to you. Approved returns must be sent back within 30 days of receiving approval.
  • For returns involving freight truck transportation, you must provide a photo of the item before authorization is granted. This photo will serve as a "before" reference to assess potential damages during transit.
  • Proper packaging in both the original outer and inner packaging is essential to reduce the risk of damage during return transit. Include all original parts, manuals, pieces, packing slips, and related items.
  • Once we receive and inspect the return, your refund will be processed. The timeframe for refund processing depends on the original payment method used for the order.
  • Items returned outside of the prescribed process or the 30-day period are ineligible for a refund.
  • Items returned independently, without adhering to our return process, are not eligible for a refund.

Defective Items

In the rare event of receiving a defective product, most of the manufacturers we partner with offer support through their warranty process. Please follow these guidelines:

  • The defective item must still be within the manufacturer's warranty period.
  • Provide serial numbers, a description of the issue, and relevant pictures or videos illustrating the problem.
  • Our knowledgeable Support team will assist you in troubleshooting to confirm the defect.
  • We will report the issue to the manufacturer, who will review and approve or reject the claim.
  • Manufacturer response times may vary based on their internal processes.
  • If the claim is approved, the manufacturer's warranty process will initiate, and service, parts, repair, or a combination will be provided as per the warranty terms.
  • Some parts or items may need to be returned to the manufacturer for quality control purposes.

Please note that GW STORE is not responsible for reimbursing labor costs or project delays resulting from defective goods. We advise delaying installation until items have been fully inspected upon delivery.

For any claims outside of the warranty period, replacement parts or units can be purchased through GW STORE, subject to availability.

Damages

Should you receive a damaged item, immediate action is crucial:

  • Notify us of damages within five (5) calendar days of delivery.
  • Inspect all items upon delivery, even if not installing them immediately.
  • If possible, refuse the damaged item with the carrier.
  • If accepted, report the damage to us within 5 calendar days. Do not use the item if damage is reported.
  • Options will include replacement parts, a discount to retain the damaged item, or a return for a refund/replacement.
  • If opting for a discount, respond within 5 calendar days to accept or reject the offer.
  • Keep all packaging and items for potential return or further inspection.

For damage reported after 5 calendar days, refunds, store credits, or free parts will not be offered. GW STORE cannot process claims beyond this timeframe.

Customer Safety & Security

At GW STORE, all purchase transactions occur over secure connections. This encryption ensures the confidentiality of your information during transmission.

30 Day Simple Return Policy

We at GW STORE want you to be satisfied with your purchase. Our simple returns policy allows for the return of new, unused, and resalable items in their original packaging within 30 days of delivery for a refund. Return shipping costs are deducted from the refund, unless the return is due to our error.

In cases of product defects or damage, we will work to repair or replace the product.

For returns involving freight truck transportation, we require a photo before authorizing the return, to document the item's condition prior to transit.

To facilitate the returns process, ensure items are clean, packaging is adequate, and defects are noted with accompanying photos.

For refund eligibility:

  • Items must be within 30 days of delivery.
  • Items should be in new, unused, and resalable condition in original packaging.
  • Shipping costs are deducted from refunds.
  • Refunds can be exchanged for the item or issued as a refund, subject to certain conditions.
  • Certain items are non-refundable, including Special Orders, clearance items, personalized items, and those marked "non-returnable."

GW STORE reserves the right to refuse refunds for items that do not match the original shipped item, items missing parts or original packaging, items damaged due to improper packaging during return, or items clearly used.

This policy reflects our commitment to your satisfaction at GW STORE.

The Future of Grilling

The Future of Grilling

Experience a new era of ceramic grilling with the Kamado Joe Konnected Joe Digital Charcoal Grill and Smoker. The Konnected Joe simplifies fire ignition with the Automatic Firestarter (AFS™) button, while the digital Kontrol Board™ and Kamado Joe App allow precise temperature control. Whether using the Automatic Cook Mode for full digital control or Classic Mode for a traditional kamado experience, this grill offers unparalleled flexibility.

  • 18-Inch WiFi Ceramic Grill: Provides 250 sq. in. of cooking space for versatile grilling and smoking.
  • AFS (Automatic Fire Starter) Button: Instantly ignites charcoal with a press.
  • Digital Kontrol Board: Enables temperature graphing, alerts, and multiple cook modes.
  • Kamado Joe App Integration: Set temperature and time, monitor meat probes, and discover new recipes.
  • Kontrol Fan™: Automatically maintains temperatures from 225°F to 700°F.
  • Automatic and Manual Cook Modes: Choose between digitally connected cooking or traditional kamado grilling.
  • Kontrol Tower™ Top Vent: Maintains consistent air settings during dome opening and closing.
  • Air Lift™ Hinge: Significantly reduces dome weight for easy handling.
  • 2-Tier Divide & Conquer® Cooking System: Cook various foods at different temperatures simultaneously.
  • Heavy Duty Powder-Coated Steel Grill Cart: Includes locking wheels for stability.
  • Additional Accessories: Stainless steel latch, AMP firebox, stainless steel cooking grates, folding aluminum side shelves, grill gripper, ash tool, heat deflectors, accessory rack, and 1 meat probe.
  • Outdoor Kitchen Compatibility: See user manual for details.
  • Compatible with Classic Joe® Cover and Accessories: Note that it is not compatible with the Classic Joe Charcoal Basket.

Key Features

AFS Button

AFS (Automatic Fire Starter) button eliminates the need to manually light your charcoal with a built-in element to quickly ignite a flame.

Digital Kontrol Board

The Kontrol Board premium digital control panel features 24-hour temperature graphing, notification alerts, and automatic temperature control for precision cooking.

App Connectivity

Set and adjust your temperature and time, monitor your meat probes, look up recipes, and continuously elevate your craft with the compatible Kamado Joe App.

Temperature Graphing

Monitor your temperature over time with the state-of-the-art temperature graph to become a master of your cooking craft.

Specifications

Width 47"
Depth 29"
Height 48"
Cooking Grid Dimensions 18 Inch Diameter
Total Grilling Area 250 Sq. Inches
Kamado Thickness 1 1/2"

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